Support Center

How to view your Account Information

From the Account Information page you can review your Account and Billing Details.

To review this information:
  1. Open Digital Care.
  2. Click the Info tab on the left hand side of the program window.
  3. Select My Account. 
     

Account Details
This section will display the following user information associated with your account:
  • Name
  • Email Address
  • Password: displays when the password was last updated

To change your Name, Email Address, or Password select the Edit option next to the item you wish to update and enter the new details.

Billing Details
This section will display information regarding your current subscription status:
  • License Type: this can be either Trial or Premium
  • Billing Period: displays your current subscription length
  • Days to Expiry: displays how many days are left in your subscription

Additionally, under the Renew Now and Refresh (used to refresh your account details and ensure any recent updates or renewals are correctly displayed) buttons:
 
  • Unlicense: option to remove your Digital Care account from the computer it is currently on

And lastly, the “Log Out” option if for any reason you choose to log out of your account.

If you have any questions or concerns regarding your account please feel free to contact Support for assistance: Email Us

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support@digitalcare.org
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