If you forgot your Digital Care AntiVirus Complete password you can reset it by following the steps below. 

  1. Open Digital Care AntiVirus Complete
  2. Click the Forgot your password? link under the email and password field, to have a temporary password emailed to the email address associated with your Digital Care account.

Once you receive your password please log into Digital Care and change the password to something of your choosing.

  • If you do not receive the reset email within the provided time-frame, we recommend that you check your "junk/spam mail" folder, as there have been times when automatically generated emails such as password reset emails are filtered there by mistake.

For security reasons, we recommend that your password contain the following:

  • 6-16 characters
  • At least 1 capital letter
  • At least 1 lower case letter
  • At least 1 number or special character

If you encounter any issues with the password reset process please contact Support. We are always happy to help!