Account

What is your refund policy?
If you are not fully satisfied with your purchase, we offer a 90-day money back guarantee from the date of your purchase. If you do wish to continue usi...
Mon, 18 Nov, 2019 at 11:35 AM
How to update your Account Information
In the Account feature of Digital Care you can update your email address, name, and password. (By default, your username is the email address you provided a...
Mon, 18 Nov, 2019 at 11:39 AM
How to view your Account Information
From the Account Information page you can review your Account and Billing Details. To review this information: Open Digital Care. Click the Info tab ...
Mon, 18 Nov, 2019 at 11:41 AM
When will my subscription expire? How can I renew my subscription?
You can check your subscription expiry date through the Digital Care Account page.    Open Digital Care. Click the Info tab along the left side of the pr...
Mon, 18 Nov, 2019 at 12:32 PM
How to reset your password
If you forgot your Digital Care AntiVirus Complete password you can reset it by following the steps below.  Open Digital Care AntiVirus Complete.  Cli...
Mon, 18 Nov, 2019 at 11:46 AM
How to get an official invoice, receipt, or record of purchase
To ensure that your personal banking information remains as secure as possible, we have contracted SafeCart, an online ecommerce company, to process all of o...
Fri, 2 Aug, 2019 at 7:18 AM
What is your satisfaction guarantee?
We offer a 90 day money-back guarantee on all of our purchases as well a complimentary support. If you are unhappy with Digital Care for any reason, please ...
Mon, 18 Nov, 2019 at 11:37 AM
Where can I get your program? Can you ship me a CD?
In order to do our part for the environment, Digital Care has decided not to use packaging or disposable CDs of any kind for distributing our software. Inst...
Mon, 18 Nov, 2019 at 12:37 PM
How to unsubscribe from the newsletter
If you have previously signed up for the Digital Care e-newsletter, please rest assured that you can unsubscribe from the Digital Care newsletter at any tim...
Mon, 18 Nov, 2019 at 12:33 PM
Is it safe to order with my credit card?
Please be assured our Credit Processors are fully secure, and use 128-bit encryption to prevent any data insecurity. The integrity of customer information is...
Fri, 2 Aug, 2019 at 7:19 AM